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Cookie Policy

Last updated 31 July 2026

1. Introduction

This Cookie Policy explains how LeadX ("LeadX", "we", "our", or "us") uses cookies and similar technologies when you visit our website, web application, mobile application, APIs, or other services (collectively, the "Services").

By using our Services, you consent to the use of cookies as described in this Cookie Policy, unless you disable them through your browser or device settings where permitted.


2. What Are Cookies?

Cookies are small text files placed on your device by websites and applications. They help websites recognize your device, remember preferences, improve functionality, enhance security, and provide analytics.

We may also use similar technologies such as local storage, pixels, web beacons, and SDKs.


3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of the Services and cannot be disabled without affecting core functionality.

Examples include:

  • User authentication
  • Session management
  • Security tokens
  • Load balancing
  • Fraud prevention
  • Account login

Functional Cookies

These cookies remember your preferences and improve your experience.

Examples include:

  • Language preferences
  • Time zone
  • Dashboard settings
  • Accessibility preferences
  • Recently viewed pages

Analytics Cookies

These help us understand how visitors use our Services so we can improve performance.

Examples include:

  • Page views
  • Session duration
  • Navigation paths
  • Device types
  • Browser information
  • Error reporting

Analytics data is generally aggregated and does not directly identify individual users.


Performance Cookies

These cookies monitor system performance and help identify technical issues.

Examples include:

  • Server response times
  • API performance
  • Application errors
  • Feature usage

Security Cookies

Used to protect users and the platform by detecting suspicious activity and preventing abuse.

Examples include:

  • Bot detection
  • Login protection
  • Rate limiting
  • Abuse prevention

4. Third-Party Cookies

Some cookies may be placed by trusted third-party service providers that support the operation of LeadX, such as:

  • Payment processors
  • Analytics providers
  • Cloud hosting providers
  • Customer support tools
  • Authentication providers
  • Marketing platforms (where applicable)

These providers have their own privacy policies governing their use of cookies.


5. Managing Cookies

Most browsers allow you to:

  • View stored cookies
  • Delete cookies
  • Block cookies
  • Restrict third-party cookies
  • Receive notifications before cookies are stored

Disabling certain cookies may reduce the functionality of the Services.


6. Do Not Track

Some browsers support "Do Not Track" signals. Because there is no consistent industry standard, LeadX does not currently respond to these signals.


7. Changes to This Policy

We may update this Cookie Policy from time to time. Updated versions will be posted on our website with a revised effective date.


8. Contact

Questions regarding this Cookie Policy may be sent to:

LeadX

Email: privacy@leadx.ai

Website: https://leadx.co.nz